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Job Opportunity at
Posted on Jan 5
Office location – Neville Island (Pittsburgh), PA
90% office / 10% Travel
The Logistics Broker will be required to develop new business and maintain and expand current client sales. The Broker will be responsible for the full sales cycle; prospecting, relationship building, customer service and operations
Develop a working relationships with users (shippers) and carriers
Will be ultimately responsible for building a book of business and developing lasting relationships.
Must have excellent phone skills in addition to excellent writing skills (computer)
Must be able to achieve weekly / monthly goals and maintain revenue and margin targets
Source, secure and manage the transportation needs of new and existing customers.
Take a proactive approach with finding freight and developing new business (Researching and cold calling); Focus on contacting manufacturers or shippers to obtain cargo opportunities.
Develop In-depth knowledge of customers’ product and services; Track transportation requirements for clients
Requires daily conversations about freight lanes, rates and solutions the company has to offer to their customers.
Manage transportation needs of clients; Making multiple phone calls per day to service customer’s needs by making arrangements for pick-up and delivery based on customer requirements.
Manage operational activities of loads to ensure customer satisfaction
Building long term relationships with clients
Negotiate client and carrier freight rates.
Be the liaison between shipper and carrier
Manage and resolve service issues through to the point of resolution
Working closely with a team of associates to improve processes
Bachelor’s degree (Preferred)
Previous sales experience in the trucking industry required
Need to be very proficient in US Geography (Understanding regions of the US)
Must have strong math skills to understand percentages, rate calculations, weights and measures
Strong interpersonal skills, specifically the ability to persuade and communicate via phone
Ability to remain resilient in a competitive environment
Must be a self-starter and be able to work independently and also part of a group as needed
Confidently making good decisions under time pressure; Thrives in a fast paced environment that requires problem solving and strong decision making
Must be adaptable to changing needs of clients
Effective follow-up skills
Schedule, Compensation, & Benefits Overview:
Typical Schedule is Monday – Friday 8:00am to 5:00pm
Salaried position based on experience. Plus incentive program
Medical, Dental, and Vision insurance eligible available after 90 days of service
401(k) employer match program
Paid Vacation and Holidays
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